Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

Return Conditions

To be eligible for a return:

• Items must be unused and in original condition
• Items must be returned in original packaging
• Return requests must be made within 7 days of delivery

Please note: buyers are responsible for return postage costs.

Non-Returnable Items

The following items cannot be returned or exchanged unless faulty:

• Sale items
• Nose rings (for hygiene reasons)

Refunds

Once your return is received and inspected:

• Refunds are processed within 5 working days
• Your payment provider may take additional time to process the refund
• If more than 15 business days have passed since we’ve approved your return, please contact us at bhoomijewells@gmail.com.

Damages and Issues

If you receive a faulty item, please contact us as soon as possible so we can assist you. 

You can always contact us for any return question at bhoomijewells@gmail.com.